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privacy policy

AC Works Co., Ltd. (hereinafter referred to as "our company"), as a company dealing with corporate information and customer information, formulates this personal information protection policy under the philosophy of public mission and respect for personality, to protect personal information and proper handling I will make an effort.

  1. definition

    Personal information is information related to living individuals and refers to information (address, name, date of birth, gender, phone number, E-mail address, occupation, work place etc) that can identify a specific individual Says.

  2. Purpose of collection and use

    We will keep customer's personal information when the customer uses the service such as our inquiry etc. We will use your personal information in order to provide you with better products for the personal information we have kept.

    1. When you receive a question or opinion via E-mail, your personal information will be used to answer questions and comments. We will not use your e-mail address for any other purpose.
    2. It may be used as statistical data for purposes of improving services.
    3. It may be used when it is necessary to contact customers.
  3. Thorough security management measures for personal data

    We manage personal data appropriately and carefully, and for risks such as leakage, misuse, falsification, unauthorized access, we implement necessary and appropriate level of safety measures as follows and strive to protect personal data. increase.

    1. Technical safeguards
      We will limit the authorized persons to access personal data.
      We will implement measures to protect personal information from unauthorized access from the outside (use of SSL security, installation of antivirus software, etc).
    2. Organizational safeguards
      We will provide training to employees regarding the management of personal information.
  4. usage limit

    We do not disclose / sell your personal information to third part without customer's consent, and use it for purposes other than purpose of use. However, if there is a request from a public institution (court, police etc), this is not the limit.

  5. Prohibited items and prohibition of offering to third parties

    We do not use personal information for purposes other than the above purpose without your consent. Also, we will not disclose or provide personal information to third parties unless it is based on legitimate reasons such as based on laws, regulations, etc. However, in the following cases, we may disclose and provide it exceptionally.

    1. Based on laws / ordinances
    2. When it is necessary for the protection of life, body or property, and it is difficult to obtain the consent of the person himself / herself
    3. In cases where it is necessary for a national agency or a local public entity and a person receiving consignment thereof to cooperate in carrying out the affairs prescribed by laws and ordinances and by obtaining the consent of the principal, hindering the execution of the relevant affairs When there is a danger of affecting
  6. Provide information to subcontractors

    We may provide part of personal information to outside contractors, such as delivery companies, in carrying out the services of the services offered to customers.

  7. Cookie

    For the purpose of providing better service to our customers, we use a cookie file that is automatically sent from the web server to your computer. You can not search or change personal information using cookie file. Also, it can only be read by the Web server that issued the cookie, so it can not be accessed by a third party.

    If it is expected that the provider will acquire the personal information as personal data to the recipient of the personal information, the provider will provide the necessary information to the customer. Make sure you have consent.

  8. access log

    We will use the access log (file) for the purpose of improving the service and investigate the usage trend of this site. As a result, we can statistically obtain site usage information from IP address, referrer information, etc. but we will not use it for the purpose of collecting and analyzing personal information.

  9. Points to note

    For some social networking services (SNS), when you browse a website on which the 'button' etc. of the SNS is installed, you do not have to press the 'button' etc. Information such as the site you are accessing may be sent automatically. For details, please see 'Notes for SNS users' (Personal Information Protection Commission HP). For the privacy policy of services such as social media used on this site, please check the website of each business operator.

  10. Scope of application

    The information on the handling of personal information posted on this page applies only within this site. Although you can make a transition from the link established inside this site to other site, we do not know about the handling policy of personal information at other sites and the details of protection / management implementation.

  11. Management system

    In providing your important personal information, we will endeavor to protect both on-line and off-line under a thorough administrative system.

  12. Compliance with laws, ordinances, etc.

    We will comply with laws, ordinances and other norms concerning personal information including the Personal Information Protection Law.

  13. Procedures for disclosure, correction, etc.

    We accept requests for disclosure of retained personal data (including records provided by third parties) and notification of the purpose of use from the individual. When there is a request for disclosure from the person himself / herself, we will disclose it without delay by providing written or electromagnetic records. However, if any of the following items apply, we may not disclose all or part of it. In addition, if it is difficult to disclose by the disclosure method specified by the person, such as when a large amount of cost is required for disclosure, it will be disclosed in writing.

    ① When there is a risk of harming the life, body, property or other rights and interests of the person or a third party

    ② When there is a risk of significant hindrance to the proper implementation of our business

    ③ When it violates other laws and regulations

    ④ When disclosure obligation is excluded by law

    • Request for disclosure, etc.
      Please submit the required documents below.
      1-5-11 Tosabori, Nishi-ku, Osaka 550-0001 KDX Tosabori Building 5F
      AC Works Co., Ltd. Customer Service Office
    • What to submit
      ① Notification / disclosure request for the purpose of using personal information
      ② Invoice for correction of personal information, etc.
      ③ Invoice for suspension of use of personal information
      ④ Documents for identity verification (driver's license, passport, etc.)
      ⑤ In the case of a legal agent, in addition to (4) above, documents confirming that you have the legal agent right
    • Commission
      Please note that a fee of 3,000 yen will be charged for each request for disclosure and notification of the purpose of use. If you request by mail, you will be charged a fee by wire transfer.

    In addition, we will accept requests for correction, addition or deletion of retained personal data from the individual (request procedures and fees are in accordance with the above disclosure procedure). In this case, we will investigate without delay, and if it is found that the handling is not appropriate, such as when the content of the retained personal data is contrary to the facts, we will correct, add or delete without delay and notify the person to that effect. increase.

    In addition, we will suspend the use, deletion, or suspension of provision to a third party (hereinafter referred to as 'suspension of use, etc.') when the retained personal data falls under any of the following items from the person himself / herself. If requested (the billing procedure and fees are the same as the disclosure procedure above), the necessary investigation will be conducted without delay, and based on the results, the use of retained personal data will be suspended without delay to the extent necessary. And notify the person to that effect. However, if it costs a lot of money to suspend the use, or if it is difficult to suspend the use, and if necessary alternative measures can be taken to protect the rights and interests of the person. , I will take this alternative.

    ① When it is handled beyond the scope of the purpose of use

    ② When acquired by fraudulent means

    ③ When illegally provided to a third party

    ④ When improper use is made

    ⑤ When we no longer need to use the retained personal data

    ⑥ When the law requires us to report to the Personal Information Protection Commission due to leakage of personal data, etc.

    ⑦ When there is a risk that the rights or legitimate interests of the person may be harmed.

  14. Update policy

    We will notify you within our site if we change this policy.

  15. Opinions, complaints, objections

    If you believe that you are not following this policy, please contact us. After checking the contents received, I will contact you as soon as possible and try to do the appropriate processing. To inquiry form

  16. contact information

    If you have any questions about the handling of our personal information, please request the disclosure of information below.

    17-17 Edo Hori 1 - chome Nishi - ku, Osaka - shi 550-0002
    AC Works Co., Ltd. Customer consultation room E-mail